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About
Velours Atelier creates timeless, minimalist clothing crafted with premium fabrics and refined details, designed to be worn season after season
Terms of service
Last updated: 13-08-2025
Welcome to Velours Atelier. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. General
1.1 These Terms of Service apply to all offers, orders, and agreements made via veloursatelier.com.
1.2 Velours Atelier reserves the right to modify these Terms at any time. Changes will be effective once posted on this page.
2. Products & Availability
2.1 We strive to display our products as accurately as possible. Colors may vary slightly due to screen settings.
2.2 All products are subject to availability. If an item is out of stock after ordering, we will inform you promptly and provide a refund.
3. Pricing & Payment
3.1 All prices are listed in euros (€) and include VAT, unless otherwise stated.
3.2 Shipping costs are applied at checkout according to our Shipping Policy.
3.3 Payment is required before order processing. We accept major payment methods as indicated at checkout.
4. Shipping & Delivery
4.1 Orders are shipped according to our Shipping Policy.
4.2 Delivery times are estimates and may be affected by unforeseen circumstances beyond our control.
4.3 Once your order is handed over to the carrier, responsibility for delivery lies with them, except in cases covered by our guarantee for damaged or incorrect items.
5. Returns & Refunds
5.1 Returns are accepted within 30 days of delivery, in accordance with our Return Policy.
5.2 Items must be in original condition, unworn, unwashed, and free from damage or stains.
5.3 Refunds will be processed within 14 days after receiving and inspecting the returned goods.
6. Intellectual Property
6.1 All content on veloursatelier.com, including logos, images, text, and designs, is the intellectual property of Velours Atelier and may not be copied, reproduced, or used without written permission.
7. Liability
7.1 Velours Atelier is not liable for indirect or consequential damages, except as required by law.
7.2 In cases where Velours Atelier is liable, compensation will not exceed the total amount of the order in question.
8. Privacy
8.1 We process personal data in accordance with our Privacy Policy.
8.2 By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
9. Governing Law
9.1 These Terms are governed by the laws of the Netherlands.
9.2 Any disputes shall be submitted to the competent court in the Netherlands.
Contact Information:
Velours Atelier
Email: info@veloursatelier.com
Website: www.veloursatelier.com